Visi at Royal Rooter and Plumbing is professional and extremely thorough in explaining what exactly the problem was with our pipes. He was on time and gave the best solution with an affordable estimate. We will not think twice before hiring him and would recommend him to anyone who wants to feel at peace when seeking a professional. Plumbing issues can be a nightmare and in simple words, he was a blessing in disguise.
The technician that came to my house was courteous, professional, respectful, patient, and very well learned in his craft. He remedied the problems we have had for weeks. We were told by another plumber that we needed a new drainage system. They were going to break through our basement floor and dig under our front lawn. We called your company and in less than 5 hours, with no destruction to our property, fixed all of our problems. No more toilet that doesn't flush. No more sinks that don't drain. No more shower that turns into a bath. A washing machine that now agitates and spins. There should be a 10-star rating because you deserve it. I will never call any other company for a clog again. I highly recommend ROYAL ROOTER AND PLUMBING THANK YOU, THANK YOU, THANK YOU. Merry Christmas and a Happy New Year to you all.
The water heater flooded my basement and caused the sump pump to fail. Visi from Royal Rooter and Plumbing came to the rescue. They were able to fix the pump and remove water and sanitize the entire basement as well as getting rid of the contaminated dry wall. They were very polite and efficient. Would definitely use their service again.
Visi from Royal Rooter was great. He assessed the problem and gave us an estimate before commencing the work. Visi resolved the problem in a timely and efficient manner and checked to ensure all issues were resolved before packing up. Visi was very careful about not tracking any dirt or debris into the house, and he tidied up after completing the job. He was polite and communicative, and he suggested we periodically perform regular maintenance (with liquid drain cleaner) to ensure debris does not build up in the line.
Visi was amazing! My toilet was not flushing + my shower floor was backing up with water. Visi quickly diagnosed the problem + cleared the pipe blockage. He was fast, knowledgeable + very personable. I would absolutely hire him again for any plumbing job. Thank you Visi and Royal Rooter and Plumbing
They were on time, professional, friendly & thorough. They used all COVID precautions and I felt safe. The service was the fastest to respond to my problem.
Visi arrived on time and was very professional and courteous. He was able to diagnose my problem in minutes and was prepared with the necessary equipment to clear my line. He kept me informed during the entire process. I was extremely happy with Royal Rooter and with Visi's expert service. Thank you!
Visi did a fantastic job with my sewer repair issue. He explained what he was doing every step of the way. He took the time with me to explain all my options and he was sensitive and professional in understanding my misfortune. I would highly recommend Visi and Royal Rooter & Plumbing